Data Security

Casiino Privacy Policy — Your Data, Our Responsibility

Your personal data is not a product. Everything you share with Casiino is used solely for your security and convenience — nowhere else, and with no one else.

Last Updated: January 2026
256-Bit SSL Encryption

Bank-grade security. Your data and transactions are fully encrypted — no one can intercept them in transit.

Your data is never sold

Casiino never sells your personal data to third parties — not to marketers, not to data brokers, not to anyone.

You're in Control

You have the right to view, correct, or even delete your own data. Reach out to our support team at any time.

Full Policy in Bangla

No complex legal jargon — Casiino's Privacy Policy is written in plain, simple language so everyone can understand it.

Limited & Necessary Information

Casiino only collects what is genuinely needed to provide our services — nothing unnecessary is ever requested.

Marketing Opt-Out

You can opt out of promotional messages at any time. We respect your preferences.

01
Who We Are & Why This Policy Exists
Regulatory Identity & Purpose of This Policy

Casiino (casiino.ws) is an international online gaming platform built specifically to serve users in Bangladesh. This Privacy Policy explains what information is collected when you use Casiino, how that information is used, and the steps we take to keep your data secure.

Casiino believes privacy is a fundamental right. We want you to know exactly how your data is used — not just because the law requires it, but because it's our ethical responsibility.

Using the Casiino site means you agree to this Privacy Policy. Give it a quick read — it won't take long.
02
What information we collect
Categories of Data Collected & Their Sources

Casiino only collects information that is strictly necessary. Requesting or storing data beyond what is needed goes against our policy.

Data Type What's included Why It's Collected
Identity Information Name, date of birth, NID number KYC Verification & Age Confirmation
Contact Information Mobile number, email address, physical address Account management & communication
Financial information BKash/Nagad number, transaction history Payment Processing
Device Information IP address, browser, operating system Security & fraud prevention
Gaming Information Betting history, login activity, preferences Service Improvement & Bonus Allocation
Please note: Your password is never stored in plain text — only an encrypted hash is kept. No Casiino staff member will ever ask you for your password.
03
How Your Data Is Used
Purpose & scope of data use

Casiino uses your data only for specific, defined purposes — it is never used for anything beyond those purposes:

  • Account Management: To secure logins, transactions, and your account.
  • Service Delivery: To operate our gaming, betting, and lottery services effectively.
  • Payment processing: To process deposits and withdrawals securely.
  • Security: To detect and prevent fraud, money laundering, and account misuse.
  • Contact: To send important updates, transaction confirmations, and support messages.
  • Service Improvement: To analyse user experience and continuously improve the platform.
  • Legal Obligations: To meet legal requirements set by regulatory authorities.

Casiino has no interest in profiting from your data. We're in the gaming business — not the data business.

04
Who Your Data May Be Shared With
Third-Party Sharing Policy

Casiino does not sell or rent your data to third parties. However, in limited circumstances, data may be shared with trusted partners to operate our services:

  • Payment Providers: bKash, Nagad, Rocket — only the information strictly required to process transactions.
  • Game Providers: Companies such as Pragmatic Play and Evolution — session data required to run games.
  • KYC Verification Partners: International verification services to confirm your identity.
  • Regulatory authority: Government or licensing authorities where legally required.
  • Legal Requirement: In response to a court order or a lawful request from law enforcement authorities.
All partners are bound by strict confidentiality agreements. They may not use your data for any purpose beyond what Casiino has authorized.
05
Cookie Policy & Tracking
Cookie Types & Controls

Casiino uses cookies to ensure the site functions properly and to enhance your experience. Cookies are small data files stored in your browser.

Cookie Types Purpose Duration Status
Essential Cookies Login Sessions & Security Deleted at the end of each session Required
Cookie Preferences Remembering language and theme preferences 1 year Required
Analytics Cookies Site usage statistics 30 days Optional
Marketing Cookies Showing Relevant Offers 90 Days Optional

To disable optional cookies, manage them through your browser settings or use the cookie preference panel on the site.

06
How Long Your Data Is Retained
Data Retention Policy

Casiino does not retain your data any longer than necessary. Retention periods vary depending on the type of information:

  • Account Information: Retained while your account is active. Up to 5 years after account closure (as required by law).
  • Transaction History: 7 years (as required by financial regulatory authorities).
  • KYC Documents: 5 years after account closure.
  • Gaming Logs: 3 years.
  • Support chat: 2 years.
  • Marketing information: Deleted immediately upon opt-out.
07
Your Privacy Rights
What You Can Do

At Casiino, you have a number of important rights regarding your own personal data:

Right to Access Your Data

You may request to view any personal information we hold about you.

Right to Rectification

Request a correction for any inaccurate or outdated information — we'll update it within 7 days.

Right to Erasure

You may request the deletion of any data that is not required to be retained by law.

Right to Restrict Processing

You may request that we stop using your data for specific purposes.

Right to Data Portability

Export your personal data in a portable format whenever you need it.

Right to Lodge a Complaint

If you believe your privacy has been violated, you can file a complaint directly with Casiino support.

To exercise any of your rights support@casiino.ws Send an email to the address provided with the subject line "Privacy Request". You can typically expect a response within 7 business days.
08
Protection of minors
Minor Data Protection Policy

Casiino strictly enforces an 18+ policy. Collecting information from or providing services to anyone under the age of eighteen is strictly against our policy.

Age is verified at the point of registration. If an underage account is detected, it will be suspended immediately and all associated data will be permanently deleted.

If a parent or guardian discovers that their child has registered an account on Casiino, they should contact us immediately support@casiino.wsto let us know.

09
Third-Party Links & Services
Liability for External Sites

Casiino pages may occasionally reference third-party services — such as payment gateways or game providers. These third parties have their own privacy policies, which are outside Casiino's control.

Casiino is only responsible for data collected on its own platform. If you visit third-party sites, we recommend reviewing their respective privacy policies.

10
Policy Changes & Updates
Notice of Changes & Acceptance

Casiino may update this Privacy Policy from time to time. Registered members will be notified of significant changes via email or SMS.

The date of any change is always shown at the top of the page under "Last Updated". Continuing to use the site after changes are made constitutes acceptance of the updated policy.

11
Contact Us
Privacy requests & complaints

For any questions, requests, or complaints regarding our Privacy Policy, please get in touch with us:

Email

Email support@casiino.ws with the subject line "Privacy Request".

Live Chat

Click the chat button on the site — get help in Bangla, 24/7.

Response time

Responses are typically provided within 7 business days.

FAQ

Frequently Asked Questions About Our Gaming Services

Casiino offers betting on a wide range of sports beyond cricket. The football section covers nearly all major leagues worldwide, including the English Premier League, La Liga, Bundesliga, and Champions League. Badminton — particularly the Thomas Cup and BWF World Championships — is a favourite among many Bangladeshi sports fans. Kabaddi league betting is also available. On top of that, you'll find sections for tennis, basketball, volleyball, and e-sports (CS:GO, Dota 2, Valorant). In football, you can go beyond match winner bets and explore detailed markets like goalscorer, half-time score, and number of corners. Match Odds This page shows all ongoing and upcoming events.

Yes, Casiino's Live Casino is fully functional on mobile — no separate app needed, just play straight from your mobile browser. Live Casino games feature real human dealers visible on camera, handling cards or spinning the roulette wheel in real time. Casiino offers live tables from Evolution Gaming and Ezugi. Once you enter a game, a live video feed of the dealer appears on one side of your screen. There's also a chat feature, so you can interact with the dealer directly. You can play Roulette, Baccarat, Blackjack, Andar Bahar, Teen Patti, and more — all live. Games Click the Live Casino tab on the page to view all available tables.

Your Data Is Safe — Play With Peace of Mind

Your privacy is protected at Casiino. Register today and explore a world of 5,000+ games.

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