Casiino Terms & Conditions — Full Version in Bangla

Please read these Terms & Conditions carefully before using the Casiino (casiino.ws) website. By accessing the site, creating an account, or using any of our services, you are considered to have fully agreed to these terms.

These terms and conditions apply to all services on the Casiino platform — including gaming, Sports Betting, Lottery, bonus programs, and all other types of transactions.

To register an account with Casiino, you must provide genuine and accurate information. Casiino reserves the right to terminate any account created using false or incorrect details.

• One Person — One Account: Each person may register only one account. If multiple accounts are found, all accounts may be suspended and all bonuses forfeited.
• Accurate Identity: The name, address, and mobile number provided at registration must match your National ID card.
• Account Transfers Prohibited: Sharing or selling your account to anyone else is strictly prohibited.
• Password Security: Keep your password confidential. You are responsible for any activity carried out on your account by others.

Casiino strictly enforces an 18+ policy. Opening an account or participating in any gaming activity is strictly prohibited for anyone under the age of eighteen.

Documents required for KYC (Know Your Customer) verification:

• Scanned copies or photos of both sides of your National ID (NID) or passport
• A selfie of yourself holding your NID
• A utility bill or bank statement from the last 3 months (for address verification)

Verification is typically completed within 24 hours of document submission. Once verified, higher withdrawal limits are unlocked and premium benefits become available.

The following rules regarding deposits and withdrawals apply strictly to all Casiino users:

• Withdrawals can only be made using the same method used for the original deposit.
• KYC verification must be completed before any withdrawal is processed.
• If you have an active bonus, wagering requirements must be met before any withdrawal can be made.
• Casiino reserves the right to verify any transaction suspected of money laundering.

By claiming a bonus at Casiino, the following terms automatically apply:

• Wagering Requirements: Each bonus has its own wagering requirements, clearly stated on the bonus page. Please read these terms before claiming any bonus.
• Time Limit: Bonuses generally expire if not used within 30 days of being issued.
• Game Restrictions: Some bonuses are restricted to specific games or categories — not all games can be played using bonus funds.
• Maximum Bet Limit: While a bonus is active, the maximum bet allowed on a single wager is ৳500.
• Right to Refuse: Casiino reserves the right to decline or cancel any bonus at its discretion.

All games at Casiino are powered by internationally certified RNG (Random Number Generator) technology, which is regularly audited by independent third parties.

• If a technical error occurs during gameplay, that round will be considered void and the wagered amount will be refunded.
• Any disputes regarding game outcomes must be reported to our support team within 48 hours.
• Your game history is saved to your account and serves as the definitive record in the event of a dispute.
• The rules of Casiino's game providers apply in all cases.

The following activities are strictly prohibited on Casiino and will result in immediate account suspension:

• Bonus Abuse: Claiming bonuses through multiple accounts by exploiting system loopholes.
• Game Manipulation: Using software, bots, or any automated system to gain an unfair advantage in any game.
• Money Laundering: Using Casiino for the purpose of laundering illegal funds.
• Chargeback Fraud: Initiating a bank chargeback after withdrawing deposited funds.
• False Information: Providing false information regarding identity, age, or address.

Casiino may suspend or close an account at any time without notice in the following circumstances:

• If evidence of a Terms & Conditions violation is found.
• For verification purposes in the case of suspicious or unusual transactions.
• Failure to respond to a KYC verification request.
• At the user's own request (self-exclusion).
• By direction of a regulatory authority.

If an account is closed, the original deposited funds will be returned (following verification), but bonuses and any winnings derived from bonuses will not be refunded.

Casiino takes the privacy of your personal information very seriously. Any details you provide are used solely for the purpose of delivering our services.

• Your information is never sold to any third party.
• All data is secured with 256-bit SSL encryption.
• Information may be shared in response to legitimate requests from regulatory authorities.
• To learn more about our data protection practices, visit our Privacy Policy Page View.

Despite reasonable efforts, Casiino shall not be held liable in the following circumstances:

• Loss of a game or bet due to internet disconnection.
• Third-party software or network issues.
• Account information compromised due to the user's own negligence.
• Temporary service interruption due to an unexpected technical failure.

If you have a concern or dispute, please follow the steps below:

1. Step 1: Reach our support team directly via live chat or email. Most issues are resolved within 24 hours.
2. Step 2: If you are not satisfied with the support team's resolution, submit a formal complaint form. You will typically receive a response within 5 business days.
3. Step Three: If the matter remains unresolved after Step 2, you may escalate it to an independent international gaming dispute resolution body.

Casiino reserves the right to update these terms and conditions at any time. For significant changes, registered members will be notified in advance via email or SMS.

Continuing to use Casiino after any changes have been made constitutes your acceptance of the updated Terms & Conditions. We recommend checking this page regularly.